Description
- Onboard new clients systematically so they have all the information they need for a smooth experience and are thrilled to work with you right off the bat!
- Establish clear boundaries so you aren’t up until 9pm answering emails and rushing to complete projects by next business day.
- Create client champions so they keep coming back for more and reduce the need to constantly hunt for prospects, as you find yourself with a constant stream of referrals who are already hooked and know you can solve their problems.
- Terminate a project and clients that are no longer working so you can focus on doing the work that makes you happy.